At Artisti  shop we would like you always be happy with your purchase so we suggest before or after your order to contact us by phone at 0030 2273027588 (shop hours) or at for the right choice of your design number for you

In case you are not satisfied we are at your disposal for a change with an available eshop product

Product returns for change of the products can be made within 14 days from the day of order and only after consultation with the store within 3 days of receipt of the order (only by e-mail at

All EU orders  must be returned for return/change under your charge with registered post to us , to their original state and without having their labels removed along with the proof of purchase accompanying the shipment

Orders placed outside EU countries returns/refunds are not accepted due to high taxes and charges

Changes are NOT accepted under any circumstances

* Tagged products
* products too wrinkled or soiled (eg make-up, lipstick, deodorant)
* sunglasses and watches
* swimsuit (for hygiene reasons)
* ALL DISCOUNT products and promotions
* in leggings and underwear

The product will have to be refunded at the expense of the customer with any shipping courier of its choice or after consultation with us to suggest the best possible and easy way to change your order ( always registered mode )


returns and changes without prior arrangement – approval will not be accepted and will be refunded at the customer’s charge

any taxes in the tax office of your country is not apply to us

we do not accept back in shop  – refund of orders – and or ‘ refused to accept orders ‘


CHARGES Of Returns/change of order

Greece / Geniki  / total cost both ways from you to us and back  €6
EU Countries* / DHL / €15  ( from our eshop to you one way post )
Partner Countries** / non-refundable
Rest of the World / non-refundable